Questions, answered.
A reference for prospective clients across our research, marketing and engineering practices. For anything not addressed below, our consultants typically respond within one business day.
Research Services
Do you handle thesis and dissertation work?+
Yes. From topic selection and proposals to full thesis writing, editing, plagiarism removal and AI-content reduction.
How do you ensure originality?+
Every deliverable is run through industry-standard plagiarism and AI-detection tools. Reports are shared with the client on request.
Will my work remain confidential?+
Absolutely. We sign NDAs by default, and no part of your work is reused, resold or shared with third parties.
Marketing Services
Do you handle ad spend?+
Ad budgets are billed directly by Meta/Google to your account. Our management fees are billed separately and transparently.
What KPIs do you report on?+
Reach, CTR, CPL, ROAS, conversions and any custom KPIs we agree on during onboarding.
Website Development
Do I own the source code?+
Yes. Upon final payment, you receive complete ownership of source code, design files and deployment access.
Can you build AI-powered features?+
Yes. From chatbots to retrieval-augmented experiences and AI-assisted dashboards.
Payments, Delivery & Support
What are the payment terms?+
Typically 30/40/30 milestone billing for development; 50/50 for research; monthly retainers for marketing.
How are revisions handled?+
Two complimentary rounds per deliverable within the original scope. Additional revisions are quoted transparently.
Do you offer post-launch support?+
Yes. 30 days of complimentary bug fixes after launch, with optional ongoing maintenance plans.
What is your refund policy?+
Refunds are available, at our discretion, when no substantive work has begun. After drafts are issued, refunds are not available.